Privacy
What we collect, and what never leaves your browser
This page describes how rated.homes handles information today. It is written to match what the product actually does, and it changes when the product changes.
Looking up an address
When you request a Home Wealth report we process the address you enter in order to produce it, and we store the resulting report so its link stays stable. Reports about an address are not published in search results unless the report is eligible for indexing, and individual shared report links are marked no-index by default.
Your mortgage balance stays with you
A mortgage balance you type into a report is held in your browser for the length of your visit. It is never transmitted to our servers, never written to our database, never logged, and never included in analytics.
Accounts
If you create an account we store the details you give us: email address, and whatever you choose to add to your profile such as display name, phone, locale, and a short bio. If you sign in with Google, Facebook, or TikTok we record which provider you used. We do not receive or keep your password for those providers.
Property claims and licence verification
Evidence you upload to claim a property or verify a professional licence is stored in a private bucket that is not publicly reachable. It is used to make a review decision and is not shown on any public page.
Listing inquiries
When you send an inquiry about a listing, your name, email, optional phone number, and message are delivered to the person who published that home. That is the entire point of the form, and the consent checkbox says so. We do not sell those details, resell them as leads, or share them with anyone else.
Analytics
We record first-party product analytics to understand which parts of the product work. The events are sanitised before they are stored:
- No full addresses, only coarse state and three-digit ZIP prefixes
- No mortgage balances or dollar amounts you entered
- No names, emails, or message content
Cookies and storage
We use browser storage to keep you signed in and to remember interface state. We do not run third-party advertising trackers.
Deleting your data
Signed-in members can request account deletion from the security section of their account. For anything else, including removing a stored report for an address you own, write to us through the contact page. These requests are handled by hand and we reply with the outcome.